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Privacy notice

In compliance with the EU General Data Protection Regulation 2018 (GDPR), there are certain things that we need to let you know about how your information will be handled. In this privacy notice, we explain the legal reason for data processing, what personal data we will collect, who will have access to your personal data, how your data will be used, when it will be deleted, and who you can contact about a query and complaint.

Legal reason for handling data

NatCen are the data processors and the Department for Education (DfE) are the data controllers of TACT data for this evaluation. This means that the DfE has decided the purpose and legal basis for the data being collected and processed, but NatCen will be responsible for the actions of collecting, holding and processing participant information. As NatCen are carrying out this research for the DfE, the legal reason for processing the data is ‘public task’, which means that NatCen are collecting, holding and using personal data to carry out work on behalf of the public authorities – in this case, the purpose is to evaluate the TACT service on behalf of the Department for Education (DfE).

What personal data will be collected?

1. TACT parents/carers and staff – name, role and contact details. This information will be collected by TACT and shared securely with NatCen. Parents/carers will have the chance to opt out of having their contact details shared with NatCen.

2. TACT parents/carers – the number of children cared for at home (including birth, adoptive, fostered and cared for by guardians) will also be collected securely for those who respond to the surveys. This will not include any personal information about the children.

Who will have access to my personal data?

NatCen will have access to your personal data.

McGowan Transcriptions - is the service NatCen will use to write up the focus group conversations. They will have access to recordings and transcriptions from all focus group conversations and any interviews conducted by NatCen for this evaluation (unless the participant has requested not to be recorded). NatCen will assign unique identifiers so individuals cannot be identified. McGowan Transcriptions is on NatCen’s approved supplier list and conforms to our information security policies and GDPR (data protection) law.

Evaluation results will be published and made publicly available after the study has been completed. Any identifying information will not be published in these reports.

How will my data be treated?

The data we collect will be used for research only. All personal information, and any other data held on the project, will be securely transferred to and from NatCen via a File Transfer Protocol (FTP) and deleted by NatCen within 6 months of the project’s completion in Autumn 2020. 

Who can I contact with a query or complaint?

If you have any questions about how your data will be used, please contact NatCen’s Head of Data Protection at 
Where we are processing your personal data with your consent, you have the right to access a copy of your personal data, ask for your personal data to be corrected or ask for your personal data to be deleted. If you would like to make any request related to your personal data or to withdraw your personal data, please contact  
Under GDPR, you can complain to the Information Commissioner’s Office if your query is not satisfactorily addressed by us. Please go to for more information.