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Privacy notice

The Department for Education (DfE) have commissioned the National Centre for Social Research (NatCen), working with Frontier Economics, to conduct a study of workplace retention, recruitment and training with childcare providers. This is with the intention of looking at which factors have an impact on workforce retention and recruitment. This study is a follow-up to the 2021 Study of Childcare and Early Years Provision (SCEYP) survey.

In line with the EU General Data Protection Regulation (GDPR), there are certain things that we need to let you know about how your information will be processed as part of this study. In this privacy notice, we explain:

  • the legal basis for data processing;
  • who will have access to your personal data;
  • how your data will be used, stored and deleted; and
  • whom you can contact with a query or a complaint.

What is the legal basis for processing my data?

For this project, DfE are the data controllers, and NatCen and Frontier Economics are the data processors. This means that the DfE are responsible for deciding the purpose and legal basis for processing data. For this project, the legal basis for processing data is “public task”.

You can contact the Department for Education with any questions about the research at

You can also contact the team at NatCen with any questions about the research by emailing or by calling Mansor Rezaian (tel: 0207 549 7071).

Who will have access to my personal data?

NatCen and Frontier Economics are carrying out this research. The research team at NatCen will have access to:

  • research participant contact details;
  • audio recordings of interviews;
  • interview transcripts; and
  • interview notes.

All data gathered from interviews will be anonymised before being analysed, and personal data will only be accessible to the research team at NatCen.

McGowan Transcriptions is the transcription service we use to transcribe our interview data. They will have access to recordings and transcriptions from the telephone interviews. McGowan Transcriptions are on NatCen’s approved supplier list and compliant with all of NatCen’s information security policies.

How will my data be treated?

Data will only be used for research purposes. NatCen will store and handle all data securely and confidentially in line with the GDPR. Only the research team will have access to the data. Reports and publications arising from this research will not identify any individual or organisation taking part.

All personal information, and any other data held on the project, will be securely deleted within two years from project completion in April 2022.

Who can I contact with a query or a complaint?

If you have any questions about how your data will be used, please contact the Department for Education’s Data Protection Officer:

Emma Wharram
2 Riverside
Bristol, BS1 6EW
Tel: 07985655024

Under GDPR, you have the right to lodge a complaint with the Information Commissioner’s Office at

You also have the right to have your interview answers deleted. If you have taken part in the research but would like to withdraw your data, please contact us at or on 0207 549 7009.