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Our pledge to you

We respect your wishes

Your participation is completely voluntary, and you do not have to answer any questions you don’t want to.

We answer your questions

The researcher leading your interview or workshop will be happy to answer any questions you have about the study which aren’t covered here.

We guard your privacy

We will treat the information you give us in the strictest confidence under the United Kingdom General Data Protection Regulation (UK-GDPR). The results collected are used for research purposes only.You will never receive any junk mail as a result of speaking to us. We never pass on your details to other organisations for commercial purposes.

Read more about how we protect your data by reading the privacy notice below.

Privacy notice

This privacy notice explains how we will follow the regulations for protecting your data: the United Kingdom General Data Protection Regulations (UK GDPR). It explains:

  • How the data will be used, stored and deleted, and who can access it;
  • The legal bases for gathering and processing the data; and
  • Who you can contact with a query or a complaint.

1         Who is the data controller and data processor?

For the purpose of data protection legislation, European Climate Foundation is the data controller. The National Centre for Social Research is the data processor.

Contact details:

European Climate Foundation
40 Bermondsey St,

NatCen Social Research, 
35 Northampton Square, Clerkenwell, London,

2         What is the legal basis for processing my data?

As the data controller, ECF is responsible for deciding the purpose and legal basis for processing participants personal data. The purpose of the data collection is legitimate interest.

3         What personal data is being collected and why do you want to process this information?

Recruiters will seek consent from participants to share their personal and contact details with NatCen if they have agreed to take part. The recruitment agency will gather the personal details of these participants, including names, email addresses, phone numbers and demographic information, including age, sex, ethnicity, disability, housing type and socio-economic status. The demographic data will be transferred securely using File Transfer Protocol (FTP) and stored in a secure folder on NatCen’s server. NatCen will use this data to contact participants to arrange the interviews or workshop participation.

The interviews and deliberative workshops will be recorded (audio only), these will only be accessed by the NatCen research team and will not be made publicly available.

4         Who will have access to my personal data?

NatCen researchers carrying out this study and will have access to:

  • participant contact details;
  • audio recordings of interviews and workshops;
  • interview and workshop notes.

The information gathered from interviews will be anonymised before being analysed. This data will not be transferred outside of the European Economic Area.

We are working with a professional recruitment agency to recruit participants for the workshops. They will have access to the contact details of participants who agree to take part in the workshops.

Staff from European Climate Foundation and members of the project advisory group might attend the workshops and will have access to what has been said during the discussions.

5         Do I have to take part?

Taking part in this study is completely voluntary. Participants are able to change their mind and withdraw from the research if they so wish, up until the interview or deliberative workshop has been completed. Once the interview or workshop has concluded participants will no longer be able to withdraw or amend their contribution.

6         How will my information be used?

Data will only be used for research purposes. NatCen will store and handle all data securely and confidentially in line with the UK GDPR. Only the research team will have access to the data. We will not tell anyone else what you say unless you say something that makes us think you or someone else might be hurt, or if you discuss a serious criminal activity.

7         How will my information be stored?

NatCen will carefully manage personal data. All the information you provide will be held in strict confidence and held securely, so that only the research team will have access to your personal data. All personal information, including the recordings, will be deleted at the end of the study and no later than January 2022.

8         Will I have access to my information?

Yes, but please note that once the interview or workshop has concluded, you will no longer be able to withdraw and we would not be able to change the results by removing individual information. However, you can always request that your personal data be deleted or updated, and we will let you know immediately if this is possible or not.

9         Who can I contact with a query or complaint?

If you have any questions about how your data will be used, please contact the NatCen’s Data Protection Officer at

Under GDPR, you have the right to make a complaint with the Information Commissioner’s Office. Please go to for more information.