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Housing in South Asian Communities

About the study

The Department for Levelling Up, Housing and Communities (DLUHC), has commissioned the National Centre for Social Research (NatCen) to conduct research into the housing experiences of members of South Asian communities in England. In particular, we will be speaking with those from the Pakistani and Bangladeshi communities in London, Slough, Birmingham and the North West. As well as trying to understand how people feel about their living conditions, the research also aims to understand how the COVID-19 pandemic has affected the way people feel about their housing situation.  The findings will be used to help shape the policies that the DLUHC puts in place, making sure they are culturally sensitive and meet the needs of the community. Therefore, it is important for NatCen and the DLUHC to hear directly from the community themselves.

NatCen are therefore looking for a range of people from the Pakistani and Bangladeshi communities in different housing circumstances to take part in an interview during February and March 2022. In addition, we will be hosting online group discussions in May 2022.

Who is carrying out the research?

This research is being carried out by the National Centre for Social Research (NatCen) on behalf of DLUHC. NatCen is an independent, not-for-profit social research organisation that has been carrying out high quality social research for over 50 years. We are commissioned by government and charities to uncover the real views of people in Britain today. What we find out is used to inform policy and make a difference to the lives of people across the nation.

Why take part?

This is a great opportunity for you to express your views and experiences so that they are heard by decision-makers. This research will provide DLUHC with a deeper understanding of Bangladeshi and Pakistani people’s experiences and perceptions of their accommodation and housing needs, by hearing directly from the communities themselves. DLUHC will use the findings to tailor housing policies to meet these needs in a culturally sensitive way.

What will taking part involve?


  • An interview with a NatCen researcher that will last up to 60 minutes.
  • The interview will take place on the phone, online (via Teams) or in-home. This will depend on your preferences and COVID-19 guidelines.
  • In the interview, you will be asked about your views on your living situation, the influence that COVID-19 had upon your housing situation and If there is anything you wish to change about how or where you live and how you could be supported to do this.
  • You will also be asked to give a tour of your house, or if your interview takes place over the phone, to send us photographs of your home, if you are comfortable doing so. This is so that we can get a better sense of your housing situation which will provide us with context to what is discussed in the interview.
  • As a thank you for your time, you will receive £40 after the interview.
  • After the interview, you may be invited to take part in a follow-up group discussion

Online group discussion

  • An online group discussion with 7 other members of the public and a NatCen facilitator.
  • Groups will be gathered with people of the same ethnicity, gender and age group.
  • The group discussion will last up to 90 minutes and take place online (via Zoom).
  • As a thank you for your time, you will receive £50 after the group discussion.
  • In the group discussion, participants will have the opportunity to listen, ask questions and come up with ideas for how DLUHC could better tailor policies to meet your housing needs.

Why have I been selected to take part?

You have been approached to take part either by one of the recruiters that we work with or because you have expressed interest in taking part in NatCen’s research. When being approached, you will be asked a few questions about yourself - this is to ensure that we have people from a range of people in different housing circumstances taking part.

Can I request special arrangements?

If you need any special arrangements to enable you to take part, let us know and we will be happy to help. We can conduct the interviews in a variety of languages including English, Bangla, Sylheti, Urdu and Punjabi.

What will happen to any information I give?

We will treat the information you give us in the strictest confidence under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). With your consent, we will audio record the interviews and group discussions so that we have an accurate record of what is said. The recording will be stored securely at NatCen and only the research team will have access to it. NatCen will combine the findings from the interviews and group discussions and write a report for DLUHC. No names or other personal details will be included in the report.

If you choose to take part, your contact details will be transferred by your recruiter to NatCen using a secure file transfer system and stored in a secure folder on NatCen’s server. We will not share your contact details with third parties. Your personal details will not be held for any longer than is necessary and will be securely deleted once the research has been completed.

Contact us

For anything not covered here, please contact Eliska Holland, Researcher at NatCen on  or 0808 1682 791.

Privacy notice

For more information on how NatCen will handle your personal information, please refer to the privacy notice.