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Privacy notice

In line with the UK General Data Protection Regulation (GDPR), there are certain things that we need to let you, a research participant of the English Housing Survey follow-up study, know about how your information will be processed. In this privacy notice, we explain the legal basis for data processing, who will have access to your personal data[1], how your data will be used, stored and deleted and who you can contact with a query or a complaint.

What is the legal basis for processing my data?

The Ministry of Housing, Communities and Local Government (MHCLG) and the Department of Business, Energy and Industrial Strategy (BEIS) are the joint data controllers for this project. This means that they are responsible for deciding the purpose and legal basis for processing data. For this project, the legal basis for processing data under the Data Protection Act (2018) and GDPR is the performance of a task carried out in the public interest.

You can contact MHCLG with any questions about the research. Please contact:

The National Centre for Social Research (NatCen) and the Building Research Establishment (BRE) are data processors for this project.

Who will have access to my personal data?

The National Centre for Social Research (NatCen) are carrying out this study and will have access to the sample files that contain contact details for the selected participants. Contact details have been obtained from the English Housing Survey 2019-20 for people who completed that study and agreed to be recontacted for future research. NatCen will also have access to your answers to the survey.

We will share your name and address with one of our approved print suppliers in order to send letters inviting you to take part. Approved suppliers are compliant with all of NatCen’s information security policies and data protection legislation.

Love2Shop are providing the thank you vouchers for the study and will have access to names and email addresses in order to send out e-vouchers to study participants.

MHCLG and the Department for Business Energy and Innovation will have access to your personal details as the commissioners of this study. If you agree to it, BRE will have access to your personal details to enable them to add information on energy usage to your survey answers.

The Secure Data Service of the UK Data Archive has access to the postcodes of the participants of the English Housing Survey. This is to enable further analyses of the local area for authorised research, as approved by MHCLG.

How will my survey answers be treated?

The results collected are used for research purposes only and no-one looking at the findings will be able to identify you in any way. Your information will be used by MHCLG and their counterparts in BEIS for the production of statistics only.

We will analyse your answers to this survey together with answers you gave during the original interview for the English Housing Study to help us understand how things may have changed over time.

If you give consent to do so, information on energy use and efficiency at your address will be added to your survey answers.

Your name and address will be stored separately from your survey answers and we will never pass on your name or address to anyone else outside the organisations named above. Your personal data will be stored securely first by the organisations named above and, from December 2022, by MHCLG and BEIS for a further seven and a half years.

Who can I contact with a query or a complaint?

If you have any questions about how your data will be used, please contact the MHCLG Data Protection Officer: or write to: Data Protection Team, Ministry of Housing, Communities and Local Government, 2 Marsham Street, London, SW1P 4DF.

Under GDPR, you have the right to lodge a complaint with the Information Commissioner’s Office at or phone 0303 123 1113 for more information.

Up to the point when we finish data collection in May 2021 you also have to right to have your survey answers deleted. If you have taken part in the survey but would like to withdraw your data, please contact with your unique reference number, which can be found at the top of any letter you have received about the survey.

[1] Personal data are any information about a living identifiable person who can be directly or indirectly identified from that information.