Why have I been chosen?

You have been selected because you recently had a telephone assessment for either your PIP, UC or ESA benefit claim. We are interested in understanding your experiences of having the assessment completed over the telephone, your feelings about how the assessment was conducted and any problems you experienced.

 We want to hear from everyone 

It’s really important to us and the Department for Work and Pensions that our research represents the views of a range of people who have had a telephone assessment for either PIP , ESA or UC.  Whatever your experience, and whether you are receiving benefits or not, your views are important to the DWP. Taking part is an opportunity to tell the influential people who make the decisions on benefits policy what you really think.