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Text survey

Completing a text survey

Please note: Some Android users may receive a message informing them that they will be charged for texts to the number they have been given. We can confirm that all texts and replies to this number are free and respondents will not be charged.

Do I have to take part?

No. Taking part is voluntary. You are being invited to take part because you received help from someone from the police, ambulance, Accident and Emergency, your GP or another NHS service. You do not have to take part if you don’t want to.

If you decide to stop taking part, you can simply stop responding to the questions by text.

What’s involved?

You are being invited to fill in a short survey by text about your experience of getting help from someone from the police, ambulance, Accident and Emergency, your GP or another NHS service. We would like to ask you three short questions about your experience of getting help.

To take part, you can text the number that you were given by the person who helped you, or which is included in your letter from the DBI service. You will receive a text with details of the study and then up to three questions. You do not need to answer the questions if you do not want to and you can stop taking part at any time. All of the texts and responses are free of charge.

Is the research confidential?

Yes. We will treat information you give in the strictest confidence under the Data Protection Act 2018 and the European Union General Data Protection Regulation. The results collected are used for research purposes only and no one looking at the findings will be able to identify you in any way.

What will happen to any information I give?

Your answers will be treated with care and with full respect for your privacy. Information will be held securely by the Scottish Government for up to 5 years for research purposes only and will be managed in accordance with data protection legislation. We will not ask you for any information which could identify you such as your name or address.

What are the risks or benefits of taking part?

There are no risks in taking part in the research.  You can stop taking part at any point.

Your answers will help us find out about what Distress Brief Intervention is doing well and how it can be improved. Taking part is completely voluntary, but we do hope you will get involved.

Where can I find out more?

If you have any further questions, please contact Jessica Shields of the DBI evaluation team at ScotCen on 0131 240 0210 or at Jessica.Shields@scotcen.org.uk.

If you wish to make a complaint about this study you can contact Professor Jayne Donaldson (Dean of Faculty of Health Sciences and Sport, University of Stirling) on 01786 46 6345

What do I do now?

If you would like to take part in the text survey, you can text the keyword to the number on the card given to you by the person who helped you, or included in your letter. 

For further information about how the DBI evaluation team processes personal data for research purposes and your data rights please visit our webpage: https://www.dbi.scot/evaluation-privacy-notice/.