Why take part?
Help us help others
By answering our questions you could make a difference in the real world. Government departments and other policy groups will use the information you provide to make sure they make the right decisions. The results of this study could mean better support for consumers or greater action on companies that let you down when buying goods and services.
A token of our appreciation
As a token of our appreciation, we will give you a £10 shopping voucher for completing the study.
Everyone we have invited to take part has been carefully selected to provide a truly representative picture of people living in England, Scotland, Wales and Northern Ireland. We want to represent people of all walks of life and a full range of experiences across society.
Get your views heard
By taking part, you’ll be ensuring that your views are heard and the experiences of people like you are represented.