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The Financial Conduct Authority (FCA) first conducted the Financial Lives survey in 2017. We asked 13,000 adults across the UK about their needs and experiences with financial services. This is our second survey.
We have invited more than 166,000 households across the United Kingdom to take part in the survey. If your household has been invited to take part, you will have received a letter in the post.
Read more about taking part
We’re Britain’s largest independent social research agency. For the last 50 years we’ve worked on behalf of government and charities to find out what people really think about important social issues and how Britain is run.
In this privacy notice, we explain the legal basis for data processing, who will have access to your personal data, how your data will be used, stored and deleted, and who you can contact with a query or a complaint.
You can contact the Consumer Contact Centre at FCA on 0800 111 6768. For further information from NatCen, please email email@example.com or call free on 0800 652 4568.